Everything you need as a patient at NEO Clinic — becoming a patient, appointments, the patient portal, and answers to common questions.
For Patients
New to NEO?
NEO is a referral-based specialist clinic. If your family doctor or nurse practitioner has referred you — or you'd like them to — start here to see how referrals work and what happens next.
NEO Care Connect
NEO Care Connect is a secure way for current patients and families to send questions and requests to the NEO team — prescriptions and side effects, appointment changes, paperwork, and more.
Appointments
Scheduling, what to bring, fees, and cancellation policy.
Patient FAQ
Answers to common questions about referrals, visits, and clinic policies.
Get In Touch
How to reach the clinic, and where we are.